Refund policy
At EVERYDAY SUPPLIES LIMITED, customer satisfaction is extremely important to us. If you are not fully satisfied with your purchase, we are here to help.
Returns
Customers may request a return within 14 days of receiving their order.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in the original packaging where possible
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Proof of purchase or order confirmation must be provided
Incorrect, Faulty, or Damaged Items
If you receive an item that is:
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Incorrect
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Faulty
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Damaged
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Not as described
please contact us within 7 days of delivery using the details provided on our Contact Us page.
Once confirmed, we will:
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Offer a replacement where available, or
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Provide a full refund if a replacement is unavailable
In these cases, EVERYDAY SUPPLIES LIMITED will cover the return postage costs and provide return instructions.
Change of Mind Returns
If you wish to return an item because you no longer want it and the item is as described:
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You may return the item within 14 days of delivery
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Return postage costs are the responsibility of the customer
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Original shipping charges are non-refundable unless required by law
Returned items must be unused and in resaleable condition.
Refunds
Once your return is received and inspected, we will notify you of the outcome.
Approved refunds will be processed to the original payment method within 5–10 business days.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our Contact Us page or by calling us on 0116 41201743
EVERYDAY SUPPLIES LIMITED is committed to providing fair, transparent, and reliable customer service.
